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Understanding Customer Adoption, Ramp Time, and Retention
Understand what customer adoption means, how it connects to long-term success, and the steps you can take to enhance it in your business.
Thinkific Plus - 17 min read
Use This Excel Training Log Template to Keep Tabs on Trainee Progress
Simplify employee training and development processes with our training log template. Simplify skill development and empower your workforce.
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Training Proposal Template (+ Tips For Writing A Successful Proposal)
Craft a winning training proposal with a template designed to help you secure approval and funding for your training program.
Customer Education - 16 min read
Customer Onboarding 101
Learn how to create a strong foundation during the onboarding process that ensures your customers are set up for success from the start.
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Employee Cross Training Matrix Template (+ Tips for Implementing Cross Training)
Use this Employee Cross Training Matrix Template, and get effective tips for a comprehensive cross-training plan.
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Best Customer Success Manager Certifications and Resources
Discover the importance of customer success manager certifications and explore valuable resources to enhance your career.
