The Ultimate Guide To Customer Success
Train Customers At Scale
Keep customers informed, reduce customer churn, and improve the customer experience with relevant educational content.
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Thinkific Plus - 17 min read 
The Ultimate Customer Success Strategy Guide
Learn Customer Success Strategies that you can leverage across your business to drive customer success, retention and expansion.
Thinkific Plus - 27 min read 
47+ Best ChatGPT Prompts for Customer Success Managers
A comprehensive guide of ChatGPT prompts tailored for Customer Success Managers to enhance communication, onboarding, product knowledge, and more.
Thinkific Plus - 10 min read 
Customer Education 101: How To Kickstart Your Program
If customers are churning as fast as you can acquire them, it's probably time to start thinking about implementing a customer education program. Here's how!
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Latest
Articles - 9 min read
The Importance of Customer Retention in Business Growth
Discover the importance of customer retention in driving sustainable business growth. Learn how to enhance customer lifetime value and more.
Customer Education - 15 min read
How to Predict and Mitigate Customer Churn
Learn what customer churn prediction is, how to mitigate churn using data-driven models, and how customer education can help you reduce it.
Articles - 13 min read
How to Open New B2B Revenue Streams with Customer Education
Discover how to boost revenue growth by enhancing retention, account expansion, and lifetime value through training programs and more.
Customer Education - 15 min read
How To Improve Retention Through Customer Education
Explore drivers of customer retention, how customer education can improve it, and how to start building an effective retention strategy.
Thinkific Plus - 13 min read
Understanding Customer Adoption, Ramp Time, and Retention
Understand what customer adoption means, how it connects to long-term success, and the steps you can take to enhance it in your business.
Customer Education - 16 min read
Customer Onboarding 101
Learn how to create a strong foundation during the onboarding process that ensures your customers are set up for success from the start.
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