Customer Education Blog - Page 14 of 14

Keep customers informed, reduce customer churn, and improve the customer experience with relevant educational content.

Featured

Thinkific Plus - 17 min read

The Ultimate Customer Success Strategy Guide

Learn Customer Success Strategies that you can leverage across your business to drive customer success, retention and expansion.

by Daniela Ochoa

Stylized display photo with a trainer and ChatGPT chat bubble window.

Thinkific Plus - 27 min read

47+ Best ChatGPT Prompts for Customer Success Managers

A comprehensive guide of ChatGPT prompts tailored for Customer Success Managers to enhance communication, onboarding, product knowledge, and more.

by Colin Burton

Person demonstrating something on a computer screen

Thinkific Plus - 10 min read

Customer Education 101: How To Kickstart Your Program

If customers are churning as fast as you can acquire them, it's probably time to start thinking about implementing a customer education program. Here's how!

by Amber Muench

Thinkific.com

Latest

Thinkific Plus - 15 min read

Why Customer Segmentation Matters (And How To Do It Right)

Learn about what customer segmentation is, how it can help you achieve your business goals, and how to get started.

by Daniela Ochoa

Thinkific Plus - 20 min read

How to Build a Community Around Your Brand (+ Brand Community Examples)

Learn how to build a community around your brand so you can make sure that your customers keep in touch and stay engaged.

by Maddie Martin

Thinkific Plus - 10 min read

Customer Education 101: How To Kickstart Your Program

If customers are churning as fast as you can acquire them, it's probably time to start thinking about implementing a customer education program. Here's how!

by Amber Muench

Thinkific Plus - 20 min read

How To Leverage Education To Scale Customer Success

Scaling a customer success organization can feel like cutting one blade of grass at a time. But there are steps organizations can take to better support their customer success teams.