The Ultimate Guide To Customer Success
Train Customers At Scale
Keep customers informed, reduce customer churn, and improve the customer experience with relevant educational content.
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Thinkific Plus - 17 min read 
The Ultimate Customer Success Strategy Guide
Learn Customer Success Strategies that you can leverage across your business to drive customer success, retention and expansion.
Thinkific Plus - 27 min read 
47+ Best ChatGPT Prompts for Customer Success Managers
A comprehensive guide of ChatGPT prompts tailored for Customer Success Managers to enhance communication, onboarding, product knowledge, and more.
Thinkific Plus - 10 min read 
Customer Education 101: How To Kickstart Your Program
If customers are churning as fast as you can acquire them, it's probably time to start thinking about implementing a customer education program. Here's how!
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Thinkific Plus - 34 min read
Comprehensive Guide to Customer Success Templates for Businesses
Learn how customer success templates can benefit your business and key steps to integrate them into your workflows.
Thinkific Plus - 31 min read
Customer Success Metrics and KPIs
With an endless stream of information at our fingertips, getting overwhelmed is easy. Get to know which customer success metrics and KPIs are the most relevant and meaningful for your business.
Thinkific Plus - 12 min read
How to Calculate and Reduce Customer Acquisition Cost (CAC): A Complete Guide fo...
Learn how to calculate and reduce Customer Acquisition Cost (CAC) with proven strategies, including customer education.
Thinkific Plus - 12 min read
Onboarding: Best Practices, Checklist and Templates
Learn best practices to build an onboarding experience that drives engagement, retention, and long-term success.
Thinkific Plus - 15 min read
Getting Started with Thinkific Plus for Customer Education
Step into the world of customer education. Learn how to leverage Thinkific Plus to create impactful learning experiences.
Thinkific Plus - 14 min read
Optimizing Customer Success through Customer Education Strategy
Customer education is a solution to churn that plays a big role in customer success. Learn steps to amplify your customer education strategy.
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