The Ultimate Guide To Customer Success
Train Customers At Scale
Keep customers informed, reduce customer churn, and improve the customer experience with relevant educational content.
Featured
Thinkific Plus - 17 min read 
The Ultimate Customer Success Strategy Guide
Learn Customer Success Strategies that you can leverage across your business to drive customer success, retention and expansion.
Thinkific Plus - 27 min read 
47+ Best ChatGPT Prompts for Customer Success Managers
A comprehensive guide of ChatGPT prompts tailored for Customer Success Managers to enhance communication, onboarding, product knowledge, and more.
Thinkific Plus - 10 min read 
Customer Education 101: How To Kickstart Your Program
If customers are churning as fast as you can acquire them, it's probably time to start thinking about implementing a customer education program. Here's how!
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Thinkific Plus - 13 min read
Choosing the Right Customer Training Platform: Features, Benefits, and Top Picks
Explore key customer training platforms like Thinkific Plus to enhance your customer education efforts. Discover features, benefits, and how to get started.
Thinkific Plus - 1 min read
Guide to Build a Customer Education Academy: Empower Customers and Reduce Churn
Build a customer education academy to boost customer success and reduce churn. Discover how to create an engaging learning experience.
Thinkific Plus - 1 min read
How Hootsuite Uses Thinkific Plus to Scale Customer Education and Drive Business...
Learn how Hootsuite scaled its customer education efforts with Thinkific Plus and created a revenue stream through certification programs.
Thinkific Plus - 8 min read
Understanding How SCORM Compliance Enhances The Learning Experience In Learning ...
Learn why the necessity for standardized content compatibility across various Learning Management Systems (LMS) is more critical than ever.
Thinkific Plus - 11 min read 
Essential Customer Success Benchmarks for SaaS and B2B Companies
Dive into key customer success benchmarks, how to calculate and improve them, and learn about top tools for tracking customer success.
Thinkific Plus - 11 min read 
Unlocking the Power of Effective Customer Success Manager Email Templates
Explore the nuances of crafting emails that resonate with your customers and access email templates for Customer Success Managers.
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